Steam Deck owners have a new option to repair if their device breaks. Valve has opened its own Steam Deck which should speed up the remediation process.
The new service should be good news for Steam Deck owners, who will now have an easier way to address hardware issues, without looking to a third-party service. In particular, Valve says it also supports people who prefer to go the DIY route and points to iFixit. about the topic.
Those who prefer to deliver the solution will be able to use the new service through the company’s support channels. “If you find a problem and need to send your Steam Deck in for repair or replacement, the devices will now go to one of our repair centers,” the company explains. “Once there, our team will diagnose the device, repair it if necessary, and then ship the repaired unit to you.”
The repair centers will cover both warranty repairs, which will be free of charge, as well as repairs for damage that occurs outside of the device’s warranty. The company will charge for out-of-warranty repairs, though it’s unclear how much these repairs might cost.
For now, there are a few other details about how the repair centers will work. The company has not provided a list of the types of repairs it will be able to handle, or what the expected turnaround time will be. However, in In the post, a Valve representative confirmed that repair centers will be able to handle battery replacements, which could be a common request for the wearable.
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